Staying in control while playing online

Oria lets you set a deposit limit, take a break or exclude yourself for 6 months, all from My Account → Responsible Gaming.

• Deposit limit: every account starts with a default of €200 per week. Lowering it applies immediately, while a first increase takes effect after 72 hours.How do I change my deposit limit?
• Break: pick a period (24 hours, 7 days or 30 days) and confirm. It can’t be cancelled, but you can play again automatically once it’s over.
• 6-month self-exclusion: your access is blocked completely during that time and the exclusion can’t be lifted.How can I exclude myself from gambling in Belgium?

During a break or self-exclusion, your balance is kept, but you can’t make a withdrawal.

To stay away from all gambling in Belgium, you can ask to be registered in EPIS, the Belgian Gaming Commission’s national exclusion register.How can I exclude myself from gambling in Belgium?

Free, confidential support is available at gokhulp.be and joueurs.aide-en-ligne.be, for players and for the people around them.Where can I get help if gambling is becoming a problem?

Playing should stay entertainment, never pressure.

You can take a break or exclude yourself from Oria for 6 months in My Account → Responsible Gaming, or exclude yourself from all Belgian gambling by registering in EPIS, the Belgian Gaming Commission’s register of excluded persons.

Options in your Oria account

• Break: choose a duration and confirm. A break can’t be cancelled once it’s set, and you can play again automatically when it ends.
• 6-month self-exclusion: this shuts off all access to Oria and can’t be lifted during those 6 months.

Excluding yourself from all Belgian gambling (EPIS)

Registering in EPIS blocks you from all Belgian online gaming sites, gaming halls and betting shops. You submit the request directly to the Belgian Gaming Commission through their online form, which is confidential, and Oria applies it immediately. You remain registered in EPIS until you request to be removed. To be removed, you must submit a request to the Belgian Gaming Commission. A waiting period of at least 3 months then applies before you can play again.

An exclusion is not an account closure: it blocks your access to gambling for as long as it lasts. To close your account permanently, see How can I close my Oria account for good?

Voluntary self-exclusion form: https://www.gamingcommission.be/en/protection-of-players/access-ban/voluntary-request

For limits and other tools, see What responsible gaming tools does Oria have? For free, confidential support, see Where can I get help if gambling is becoming a problem? Our team can also walk you through the form.How can I contact Oria Customer Care?

In Belgium you can get free and confidential help from trained professionals at gokhulp.be or joueurs.aide-en-ligne.be, the official Belgian support platforms.

Signs it may be time to reach out

• Chasing losses by playing to win money back
• Playing for longer or with more money than you intended
• Keeping your gambling hidden from those close to you

What these services offer

Anonymous chat and phone support, practical advice to help you regain control, and help for relatives and friends too. You don’t have to give your name.

Tools you can use today

You can lower your deposit limit, take a break or exclude yourself in your Oria account. To block all Belgian gambling, see How can I exclude myself from gambling in Belgium? Our team can help you set any of this up, and we’re here to listen, not to judge.What responsible gaming tools does Oria have?How can I contact Oria Customer Care?