Playing at an online casino legally in Belgium

Yes, Oria (oria.be) is a legal, regulated Belgian online casino, operated by Devomas SRL (company number 0425.443.780, Brussels), which holds a class B licence and an additional class B+ licence (no. B+4274) issued by the Belgian Gaming Commission (BGC) for operating online games of chance.

What this means for you

Oria operates under the Belgian Gaming Act of 7 May 1999, which governs all games of chance and aims to guarantee:

• Transparent operations and protection for players
• Fair games and technical integrity
• Responsible advertising and ethical conduct

You can check the licences of Belgian operators on the Belgian Gaming Commission’s website: www.gamingcommission.be. For what a licence means for players, see What are the benefits of playing at a Belgian licensed online casino?

A Belgian licensed online casino is supervised by the Belgian Gaming Commission and must follow strict rules that protect players, which keeps licensed gambling controlled and gives you clear safeguards.

Licensed operators must comply with:

• Player identification and age checksHow do I verify my account at Oria?
• EPIS checks and exclusionsWhat is EPIS and why does Oria check it?
• Responsible Gaming and player protectionWhat responsible gaming tools does Oria have?
• Account and transaction securityHow can I keep my online casino account secure?
• Anti-Money Laundering obligationsWhy does an online casino carry out AML and KYC checks?
• Rules for the games and services on offerAre the games at Oria fair?

Oria holds Belgian gaming licences, so these requirements are part of its daily operations. You can find more about Belgian gaming rules and licensed operators on the Belgian Gaming Commission’s website. If there is a dispute, you can also file a complaint there. Oria is operated by Devomas SRL, which holds a class B licence and an additional class B+ licence (no. B+4274) issued by the Belgian Gaming Commission (www.gamingcommission.be).Is Oria a legal online casino in Belgium?

Because they operate outside Belgian law. These websites are not licensed in Belgium, so the ban on bonuses doesn’t apply to them. But: players have no legal protection.

On an unlicensed site, your winnings, payment details and personal data can be exposed, and you have nowhere to turn if something goes wrong. It’s a bit like playing without a referee: you could lose everything at once.

A licensed Belgian casino is different: it follows strict rules that protect players. To check whether an operator is licensed, see Is Oria a legal online casino in Belgium?What are the benefits of playing at a Belgian licensed online casino?

You must be at least 21 years old to play casino games in Belgium, including online games of chance at Oria. The rule protects young people from the risks of gambling, in online casinos and gaming halls alike. Your age is checked at registration and during the mandatory identity verification, before any deposit or game.

What you need to open an account

• Be a natural person aged at least 21.
• Have a verified identity (Belgian eID, passport, driving licence or residence permit).
• Not be registered in the EPIS exclusion register.What is EPIS and why does Oria check it?

If you are under 21, access to online casinos and gaming halls is strictly prohibited by law.

More details: Oria Terms of Use

It depends on where you are. Oria is licensed for players living in Belgium, so your account stays tied to your Belgian residence, and if the site isn’t reachable in the country you’re in, you won’t be able to log in.

If you’re moving abroad

• Withdraw your remaining balance to your verified bank account before you leave.How do I cash out my winnings from Oria?
• Tell our team about the change so we can update your file.
• Once you’re back in Belgium, you can log in and play as usual.

If you’re just travelling

A holiday doesn’t close your account. However, it depends on the country you’re travelling to if you are able to log in. If you can’t, everything will work seamlessly again as soon as you’ve returned.

Using a VPN to get around a restriction puts both your account and your payouts at risk. Not sure whether your destination is affected? Ask Customer Care before you go.How can I contact Oria Customer Care?

No, since 1 March 2020 Belgian regulations ban licensed online casinos from offering deposit bonuses, free money and similar promotional offers. This is a legal requirement and not a commercial choice, and it applies to every licensed operator in Belgium (article 60 of the Belgian Gaming Act of 7 May 1999, as amended by the Act of 18 February 2024). Still allowed: features built into the games (free spins and bonus rounds triggered during play) and rewards such as time-limited campaigns that increase your winnings on a selection of games, the Oria Club (missions, tournaments, Club Shop) and jackpots.

The rule protects players from offers that tie conditions to their own winnings. At Oria, you’ll never have to accept an offer with wagering requirements, and what you win is yours immediately.

Rewards that are allowed, such as these winnings campaigns, the Oria Club and jackpots, are explained in What benefits and reward systems are available on the site? Why other websites still advertise big bonuses:.Why do some foreign casino websites still advertise big bonuses?

Oria offers three ways to earn rewards: time-limited campaigns that increase your winnings on a selection of games, the Oria Club (missions, tournaments, reward wheels and the Club Shop) and three shared jackpots. Belgian regulations rule out deposit bonuses and free money, but not rewards.Can I get free money or bonuses at online casinos in Belgium?

• Winnings campaigns: time-limited campaigns that increase the winnings you earn on selected games, followed in the Boost Hub.How do Boosts and the Boost Hub work?
• The Oria Club: missions to complete, Space Points to earn and spend, wheels to spin every day and spins to get from 2,000 Space Points. Space Points don’t expire. The Oria Club also runs tournaments: spend 1,000 Space Points to enter, then climb the leaderboard for a share of the prizes.What can I use my Space Points for?How do the monthly Oria tournaments work?
• Oria Jackpots: three shared jackpots (Bronze, Silver and Golden) that can drop at random on any game in the catalogue.How do the Oria Jackpots work?

You can reach everything from the main menu, and current campaigns are listed under Promotions.

A Boost raises the winnings you earn on selected games during a campaign, and the Boost Hub is where you follow your campaigns and collect your Boost rewards in one place.

You'll find the Boost Hub in the main menu, or in the site header beside “Promotions”. On mobile, it’s in the main menu only.

The “Campaigns” tab

Campaigns are sorted by status:

• All: every campaign.
• In progress: running campaigns where you’ve already played an eligible game and met the conditions.
• Active: running campaigns you haven’t started yet, because you haven’t played an eligible game or met a condition such as the minimum bet.
• Upcoming: campaigns that start later.
• Completed: campaigns where you won a Boost.
• Ended: campaigns that finished without a Boost for you.

The “Boost Wallet” tab

This tab shows everything you’ve won through Boosts:

• Claimable rewards: what you can claim now and move to your main wallet.
• Rewards available soon: rewards still locked, with a timer showing when they unlock.
• Rewards history: everything you’ve already claimed, with the status of each transfer. “Pending” means the payment is being processed, and “Paid” means the money has reached your main wallet.

You see right away when you’ve won a Boost.

If you are a Belgian tax resident, winnings from ordinary recreational games of chance are generally not subject to personal income tax.

Oria is a licensed Belgian gaming operator and takes care of the gaming taxes and duties that apply to its activities under Belgian rules.

For advice on a specific case, speak to a tax adviser or the Belgian tax authorities. If you’re tax resident outside Belgium, different rules may apply in your country of residence.

EPIS (Excluded Persons Information System) is the Belgian register, run by the Gaming Commission, that tells licensed operators whether someone is excluded from gambling. Every player is checked against it before access to gambling is granted, at registration and at every login.

Licensed Belgian operators must consult EPIS. If the system shows that you’re excluded, Oria has to block your access to gambling. Oria doesn’t decide who appears in EPIS and can’t change or remove a registration: we only use the result needed to decide whether access is allowed. You remain registered in EPIS until you request to be removed from the Belgian Gaming Commission, and a waiting period of at least 3 months then applies before you can play again.

Not sure why you can’t get into your account? Contact Customer Care and we’ll explain the next step. To exclude yourself voluntarily, see How can I exclude myself from gambling in Belgium?How can I contact Oria Customer Care?

Because licensed Belgian gaming operators like Oria must follow Anti-Money Laundering (AML) and Know Your Customer (KYC) rules. These checks protect players and the platform from fraud, identity misuse and illegal money flows.

The checks can include:

• Verifying your identity and personal details
• Reviewing transactions for unusual or suspicious activity
• Confirming that the bank account used for withdrawals is yours
• Asking for more information or documents when another check is neededWhy am I asked for an extra identity check?Why do I need to provide extra proof for my bank account?

Being asked for more information doesn’t automatically point to a problem: it can simply be part of the checks Oria is obliged to carry out. Information supplied is handled in line with applicable data protection requirements.How does Oria protect my personal data?

Your personal data are protected in line with the GDPR and the Belgian legal requirements that apply to its gaming activities. Protecting your data is part of protecting your casino account.

• We only ask for personal data when it’s needed, for instance to register or verify your account, process a withdrawal, make a sensitive change to your account or handle a request where we must confirm your identity.
• Access to personal information and documents is restricted to authorised staff who need it for their work.
• Information is stored for the periods required by law.Will I lose my personal data when I close my Oria account?

To use your privacy rights, such as access, correction or deletion where applicable, contact Customer Care from your player account. As these requests involve personal data, we may first need to check that they really come from you. You can find the full details in the Oria Privacy Policy.How can I contact Oria Customer Care?

Your account and funds are protected by the controls required under Oria’s B+ licence (no. B+4274), issued to Devomas SRL by the Belgian Gaming Commission: identity verification, validation of your bank account before any withdrawal, and anti-money laundering checks.

How your account and funds are protected:

• A personal account that only you may use
• Identity verification
• Bank account validation before any withdrawal
• Payouts only to a validated bank account in your name
• Security and Anti-Money Laundering checks where requiredWhy does an online casino carry out AML and KYC checks?
• Technical and organisational measures to protect account and personal dataHow can I keep my online casino account secure?

These safeguards secure your account and your payments. But they don’t cover money you stake and lose while playing.